Reduce OS&D with Exclusive-Use Vehicles
OS&D is the abbreviation for overage, shortage and damaged—all of which relate to the condition of the shipment when it reaches its destination.
“Overage” indicates that the quantities received are greater than noted on the shipping documents. “Shortage” is when quantities received are less than noted on the shipping documents. “Damaged” means the product received has some sort of damage, either visible or concealed, that is eventually noted on the shipping documents. The important connection between these three words? They all cost you money.
When evaluating potential shipping methods, consider several questions:
- How sensitive to harm (jolting, temperature, etc.) is my product during the shipping process?
- Does loading and unloading multiple times increase the potential for damage?
- Is timely delivery and exact piece counts with no damage critical?
If the answer to any of these questions is yes, consider using an expedite service provider.
An experienced expediter will schedule the expected piece count to be shipped during the booking process. At pick-up, they will confirm that the shipped piece count matches the scheduled piece count. The shipment will be loaded on an exclusive-use vehicle, meaning it’s not consolidated with other shipments along the way. It is instead transported directly to the delivery location. Finally, the expedite carrier will confirm receipt with the recipient.
This doesn’t mean there will never be damage or claims with expedited freight. However, it’s a great way to minimize the chances of OS&D. That means fewer costs for replacement product, inventory management, restocking, secondary shipping, customer service and other related functions. And, most importantly, lower OS&D means more happy customers. The up-front cost now feels insignificant, given the benefit and reduced risk for your business.
All told, the use of a quality expedite service provider can provide tremendous value, with benefits to:
- Production uptime;
- Timely product availability;
- Significant monetary savings; and
- Customer satisfaction.
To learn more about RXO’s expedited shipping services, click here.