Leading Global Automotive Manufacturer
Challenge
A leading multi-national automotive manufacturer sought a strategic change after years with its incumbent premium transportation management provider. The manufacturer’s network required a complete modernization to handle increasing complexity and volume.
The Customer’s Goals:
- Increase capacity and operational flexibility.
- Update core supply chain technology.
- Improve efficiency and overall service quality.
- Leverage automation where possible.
- Gain real-time visibility across the entire network.
Solution
Solution Development
RXO partnered with the manufacturer to develop tailored technology, capacity, and engineering solutions designed to achieve data centralization and maximize cost savings. Our integrated services include:
- Order and shipment management
- Electronic bid board management
- Comprehensive track & trace
- Procurement, KPI management, and continuous improvement
Order Visibility
- RXO implemented 24/7/365 coverage with three shifts daily.
- Provided near-real-time visibility for all expedited freight movements, from door-to-door.
International Expansion
- Launched a consolidated international cross-dock facility utilizing advanced Warehouse and Yard Management Systems (WMS/YMS) technology.
- Established a dedicated cross-border team to ensure continuous visibility and management of critical international shipments.
Results
RXO rapidly scaled operations to provide comprehensive service, effectively covering the customer’s needs even when order volume exceeded initial forecasts. We continue to evolve the solution as the customer’s network changes over time, including implementing additional programs such as air charter management and specialized fleet projects.
During a period of major regional border disruptions in early 2022, the manufacturer benefited significantly from RXO’s robust solutions, which maintained flow of critical materials through enhanced visibility and operational execution.