Business Terms

Documents Center – Click to Download Summary of Contents
Standard Terms and Conditions for Customers 
Download
Governs the brokerage of transportation, warehousing, transloading, storage, customs brokerage and handling services by one or more of the subsidiaries of RXO, Inc. named in these terms. These terms incorporate or reference other terms governing specific types or modes of services, including but not limited to other terms and conditions accessible on this webpage or available by emailing us.

RXO Freight Forwarding, Inc. General Terms and Conditions 
Download
Governs air transportation arranged by RXO Freight Forwarding, Inc.
RXO Freight Forwarding, Inc. Bill of Lading Terms
Download
Governs ocean carriage provided by RXO Freight Forwarding, Inc.
Customs Power of Attorney – Import
Download
Grants RXO Customs Clearance Solutions, LLC the power to make US customs filings on behalf of its customers and establishes terms governing such services.
Customs Power of Attorney – Export
Download
Grants RXO Customs Clearance Solutions, LLC and RXO Freight Forwarding, Inc. the power to make export declarations on behalf of its customers and establishes terms governing such services.
RXO Express, LLC Rules Tariff 102  
Download
Governs US domestic motor carrier transportation provided by RXO Express, LLC under its USDOT-issued motor carrier authority.

Last Mile Terms and Conditions 
Request via email
Governs local transportation and installation services provided by RXO Last Mile, Inc.

Last Mile Direct Network Solutions Terms and Conditions
Download
Governs transactions and services related solely to the Last Mile Direct Network Solutions offering.
Supplier Code of Conduct (SCoC)
Download – English
Governs suppliers’ ethical responsibilities when providing services to RXO